Lone Star College System Ionwave #RFP 26-03-11

Lone Star College System Solicits Comprehensive Travel Management Services

Lone Star College System (LSCS), a major higher education institution in Texas, is seeking proposals for comprehensive Travel Management Services to support official business travel for faculty, staff, and authorized personnel across 23 campuses. - Government Buyer: - Lone Star College System (LSCS) Procurement Department - Main office: 5000 Research Forest Drive, The Woodlands, TX 77381 - Products/Services Requested: - Comprehensive travel management services, including: - Airline, hotel, and ground transportation bookings (domestic and international) - 24/7 web-based and mobile-responsive booking platform - Integration with expense management, approval workflows, traveler profiles, and reporting dashboards - Dedicated customer service, 24/7 emergency travel assistance, and multi-lingual support - Monthly and customized travel expenditure reports, policy compliance metrics, unused ticket management, and audit documentation - Service level commitments (system availability, response times, booking accuracy, emergency arrangements) - Quarterly business reviews, annual travel policy consultation, training, and preferred vendor agreements - Compliance with ADA and data security standards - Pricing requested as fixed discount percentages on travel costs and service fees - Unique or Notable Requirements: - Contract term: Initial three years with two optional one-year renewals; possible month-to-month extensions - LSCS may award to more than one bidder; partial or multiple awards possible - Electronic proposal submission required - Compliance with all bid terms and special conditions - Open to all qualified vendors; subject to annual appropriation of funds - No specific OEMs or named vendors are mentioned in the solicitation. - Place of Performance/Delivery: - LSCS campuses and departments, with main contracting office at 5000 Research Forest Drive, The Woodlands, TX 77381

Description

The Lone Star College System (LSCS) is soliciting proposals for Travel Management Services to support official business travel for faculty, staff, administrators, and authorized personnel across its 23 locations in the Houston area. The RFP aims to establish a shelf or catalog discount for system-wide purchases of travel-related items and services, typically bought in small quantities on an as-needed basis. The contract term is initially three years with possible renewals, and LSCS may award the project to more than one bidder. Proposals must be submitted electronically by April 15, 2026.

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