Tennessee Department of General Services #RFI 31701-03828

RFI: Salesforce DevOps and Automated Testing Tool Solution for State of Tennessee

This opportunity seeks information from vendors on Salesforce DevOps and Automated Testing Tool solutions for the State of Tennessee's Strategic Technology Solutions (STS) division. - Government Buyer: - State of Tennessee, Department of Finance and Administration, Strategic Technology Solutions (STS) - Products/Services Requested: - Enterprise-wide Salesforce DevOps and automated testing tool solution - Key features required: - Integration with Salesforce - Continuous integration (CI) and continuous delivery (CD) - Pipeline management, work item tracking, traceability, and reporting - Scalability, artifact management, source code management - Infrastructure as code, containerization - Automated and manual testing, security scanning - Observability, telemetry, and AI capabilities - Native automated testing tools - Training, onboarding, technical support, user community, and knowledge base - Unique or Notable Requirements: - US-based data hosting and onshore resource access - Compliance with security and privacy standards (SOC 2, ISO 27001, HIPAA, NIST 800-53, FedRAMP) - Role-based access control, multi-factor authentication, encryption, audit logs - Accessibility compliance (WCAG 2.1 Level AA, ADA, Section 508) - All State data must remain in the United States - Vendors must provide details on pricing models, cost drivers, and typical enterprise-wide implementation costs - OEMs and Vendors: - No specific OEMs or vendors are named; the RFI is open to all qualified providers of Salesforce DevOps and automated testing solutions - Place of Performance/Delivery: - Primary location: 901 Rep. John Lewis Way North, Nashville, TN 37243 (State of Tennessee government office)

Description

The Tennessee Department of General Services issued a Request for Information (RFI) to identify potential Salesforce DevOps and automated testing tool solutions. The RFI seeks information on software capabilities that support continuous integration, continuous delivery, pipeline management, work item tracking, and automated testing integrated with Salesforce. Vendors are requested to describe how their solutions meet the state's business, technical, support, security, and AI requirements. The RFI aims to gather information to support the state's expanding use of Salesforce across agencies and improve development efficiency and quality assurance.

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