Merx #568495

Ornge, operating under the Ontario Ministry of Health, is seeking information from the market for an Electronic Patient Care Record (ePCR) solution to support air and land ambulance services across Ontario. - Government Buyer: - Ornge (Ontario Ministry of Health) - Scope and Requirements: - Seeking an ePCR solution for approximately 400 clinicians across Ornge and five contracted service providers - Solution must support centralized oversight and distributed operational use - Must enable Ornge to access all patient care records, operational documentation, and quality assurance data for both Ornge-operated and contracted transports - Contracted providers must be able to meet their own Ministry of Health obligations for documentation review, quality assurance, and incident investigation - Key technical requirements: - Customizable workflows - Integrated or separate Quality Assurance/Quality Improvement (QA/QI) features - Robust reporting and analytics tools - Data storage within Canada - Support for compliance with Ontario paramedic services framework - RFI requests information on licensing models and pricing for about 400 front-line clinicians - OEMs and Vendors: - No specific OEMs or vendors are named; the RFI is open to all potential solution providers - Unique/Notable Requirements: - Multi-organization capability (centralized and distributed use) - Canadian data residency - Customization and QA/QI integration

Ornge is seeking information for an Electronic Patient Care Record (ePCR) solution to support both centralized oversight and distributed operational use across multiple independent service providers in Ontario. The solution must allow Ornge comprehensive access to patient care records and quality assurance data for both Ornge-operated and contracted transports, while enabling contracted providers to meet their own regulatory obligations. The RFI aims to gather information on ePCR and Quality Assurance capabilities to inform future procurement decisions. Submissions are due by April 27, 2026, and must be submitted electronically.