Indiana Department of Administration #005010000085531

This opportunity seeks a contractor to provide comprehensive maintenance, operations, and technical support for Indiana's Early Child Learning information systems. - Government Buyer: - Indiana Department of Administration (IDOA), on behalf of the Family and Social Services Administration (FSSA) Office of Early Childhood and Out-of-School Learning (OECOSL) - Procurement Division - Systems Covered: - Automated Intake System (AIS) - Child Care Information System (CCIS) - Provider Case File System (PCFS) - Early Ed Connect (EEC) - Parent and Provider Portal (PPP) - Tableau - Products/Services Requested: - Maintenance and operation (M&O) services for the above IT systems - System hosting on the State's Azure tenant - Help desk support - Software maintenance and enhancements - Interface management - Database administration - Testing and quality assurance - Security and access management - Reporting and analytics - Training and complaint management - General administrative and operational support - Staffing, transition, and turnover management - Billing, invoicing, and performance measures - Unique or Notable Requirements: - Compliance with State of Indiana security standards - Mandatory registration with the Indiana Department of Administration Supplier Portal and Indiana Secretary of State prior to award - Encouragement of participation from Minority and Women's Business Enterprises (MWBE) and Indiana Veteran Owned Small Business Enterprises (IVOSB) - Detailed staffing and transition requirements - No specific OEMs or hardware/software part numbers are specified; opportunity is open to all qualified vendors - Place of Performance: - Indiana Government Center- South, 402 W Washington St, Indianapolis, IN 46204

This solicitation (RFP 26-85531OECOSL) seeks a contractor to provide critical maintenance and technical support for key systems essential to the operation of the Office of Early Childhood and Out-of-School Learning (OECOSL). The systems include the Automated Intake System (AIS), Child Care Information System (CCIS), Provider Parent Portal (PPP), and Early Ed Connect (EEC). The contract aims to ensure continued operation and support of these technical environments. The response deadline is April 8, 2026.