Iowa City Community School District Bidopportunities #RFP-185-2517-2025

This award summary covers the State of Iowa's selection of Unite Us as the OEM for a Disaster Case Management Solution supporting Iowa Homeland Security and Emergency Management (HSEM):

• Government Buyer

  • Iowa Department of Management (Division of Information Technology) on behalf of Iowa Homeland Security and Emergency Management
  • Contracting and billing offices located at 200 E. Grand Ave., Suite 100, Des Moines, IA 50309

• OEM and Vendor

  • Unite USA Inc. (dba Unite Us) is the awarded OEM and software provider
  • Main office: 217 Broadway, Floor 8, New York, NY 10007

• Products and Services Requested

  • Disaster Case Management Solution (cloud-based SaaS platform)
  • Integrates Disaster Case Advocacy (DCA) and Iowa Individual Assistance Grant Program (IIAGP) operations
  • Features: case management, closed-loop referrals, payments administration, real-time dashboards, multilingual public Assistance Request Form, role-based access, document upload, and reporting tools
  • Includes implementation, support, maintenance, training, and ongoing user support
  • Annual fixed fees for licensing, support, maintenance, and grant tracking
  • Example line items:
    • Implementation Licensing (1 unit)
    • Support & Maintenance (1 unit per year, 5 years)
    • Payments (Grant Tracking) (1 unit per year, 5 years)

• Unique or Notable Requirements

  • Solution must comply with state and federal data security and confidentiality standards
  • Integration with state payment systems and Iowa Advantage procurement systems
  • Multilingual support and public-facing resident assistance request forms
  • Role-based access controls and secure document management
  • Real-time dashboards and reporting for program oversight
  • Solution warranted to remain available and viable for at least ten years from proposal submission
  • Available for use by all State of Iowa agencies, local governments, and non-profits; cooperative purchasing by other states is possible
  • All purchases must reference State of Iowa Master Agreement #2026-BUS-7711

• Period of Performance

  • Initial contract term of five years with five potential annual renewals (up to ten years total)
  • Annual subscription and support/maintenance included

• Estimated Contract Value

  • Annual cost proposal of approximately $130,500–$150,000

• Place of Performance and Delivery

  • Primary government offices in Des Moines, IA
  • Vendor headquarters in New York, NY

The State of Iowa Department of Management, on behalf of Iowa Homeland Security and Emergency Management, is soliciting proposals for a Disaster Case Management Solution. The project aims to combine and automate the current Disaster Case Advocacy (DCA) and Iowa Individual Assistance Grant Program (IIAGP) operations. The solution should provide a cloud-based platform that integrates case management, closed-loop referrals, and payments administration to support disaster recovery efforts. The contract term is five years with potential for five annual renewals, starting January 1, 2026, through December 31, 2030.