La Quinta Granicus #CLQ2026-002

The City of La Quinta is seeking a qualified vendor to provide comprehensive support services for its Laserfiche Avante software system. - Government Buyer: - City of La Quinta, City Clerks Department - Contact: Oscar Mojica, Deputy City Clerk - OEM Highlight: - Laserfiche (Avante product line and modules) - Products & Quantities: - Laserfiche Weblink Midsized Public Portal (Upgrade: 25 to 50 retrieval user licenses, Part #: MPPM) - Laserfiche Named Full User with Web Access, Snapshot, Email, and Forms Essentials (Upgrade: 12 to 15 users, Part #: MNF16) - Multiple annual support subscriptions for Laserfiche modules (e.g., MS SQL Server with Workflow, Quick Fields, Zone OCR, Real Time Look Up, Forms Basic, Advanced Audit Trail, Tyler EnerGov Integration) - Services Requested: - Dedicated support engineer (primary contact) - Unlimited remote and on-site priority support - 50 professional service hours for records management enhancements - Unlimited remote training and at least 4 days on-site training (if requested) - Preventative maintenance (minimum 2 on-site visits/year) - Integration services with other City software systems - Up to 3 free enrollments for the annual Laserfiche User Conference - Notable Requirements: - Multi-year partnership anticipated - Comprehensive support including upgrades, troubleshooting, maintenance, integration, and training - Detailed insurance and indemnification requirements - Place of Performance: - City of La Quinta, 78495 Calle Tampico, La Quinta, CA 92253

The City of La Quinta is seeking proposals from qualified firms to provide support services for the Laserfiche Avante software used by the City. The scope includes software support to ensure effective operation and maintenance. Proposals must be submitted by April 10, 2026, and the contract is expected to start on July 1, 2026. Interested firms should submit proposals via email to the Deputy City Clerk with all required signatures and in PDF format.