Procurement Portal Nova Scotia #DAL2025-19987633

Dalhousie University in Halifax, Nova Scotia is seeking proposals for a Software as a Service (SaaS) Enterprise Case Management and Student Success Solution. - Government Buyer: - Dalhousie University (Halifax, Nova Scotia) - Multiple university units involved: Student Affairs, Housing and Campus Connection, Human Rights & Equity Services, International Center, Academic Integrity/Senate Discipline - Products/Services Requested: - SaaS-based Enterprise Case Management and Student Success Solution - Key features required: - Streamlined case intake - Workflow automation - Reporting and compliance tools - Integration with Dalhousie University systems - OEMs and Vendors: - No specific OEMs or vendors named in the solicitation - Unique/Notable Requirements: - Solution must be implemented across multiple university units - Must support integration with existing Dalhousie systems - Open competitive bidding under the Canadian Free Trade Agreement (CFTA) - Period of Performance: - Expected contract duration is 60 days

Dalhousie University is seeking proposals for the implementation of an Enterprise Case Management solution to be used across multiple university units including Student Affairs, Housing and Campus Connection, Human Rights & Equity Services, International Center, and Academic Integrity/Senate Discipline. The solution should provide streamlined case intake, workflow automation, reporting, compliance, and integration with existing Dalhousie systems. This will be a Software as a Service (SaaS) product aimed at improving operational efficiency across the institution. The contract duration is expected to be 60 days.