Opportunity

Quebec SEAO #95395

Ville de Québec Solicits SMS A2P Services Compatible with Microsoft Dynamics 365 Customer Insights

Posted

March 24, 2026

Respond By

April 15, 2026

Identifier

95395

NAICS

518210, 541512

Ville de Québec is seeking proposals for SMS A2P (Application-to-Person) services that integrate natively with Microsoft Dynamics 365 Customer Insights - Journeys. - Government Buyer: - Ville de Québec (municipal government entity, Canada) - OEMs and Vendors: - No specific OEMs or vendors named in the notice - Products/Services Requested: - SMS A2P service compatible with Microsoft Dynamics 365 Customer Insights - Journeys - Mobile messaging service software - Relevant UNSPSC codes: - 43223205 (Instant messaging platform) - 43233509 (Mobile messaging service software) - Unique or Notable Requirements: - Service must be natively compatible with Microsoft Dynamics 365 Customer Insights - Journeys - Project scope limited to the Capitale-Nationale region - Subject to Quebec-Ontario Agreement and Canada-European Union CETA - Detailed requirements and conditions provided in tender documents - Submission deadline specified in the most recent update - Place of Performance: - Ville de Québec, 50, rue Marie-de-l'Incarnation, Québec, QC, G1N3E7

Description

The Ville de Québec is soliciting bids for SMS A2P services that are natively compatible with Microsoft Dynamics 365 Customer Insights - Journeys. The procurement falls under IT hardware and software, specifically instant messaging platforms and mobile messaging service software. Interested bidders must comply with eligibility and technical requirements outlined in the tender documents. The submission deadline is April 15, 2026, and the project is restricted to certain territories as per applicable agreements.

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