San Antonio Water System Ionwave #26-26017 Addendum 1

San Antonio Water System (SAWS) is seeking proposals for a comprehensive Identity and Access Management (IAM) solution to modernize and secure its public-facing online portals. - Government Buyer: - San Antonio Water System (SAWS), a local government utility in Bexar County, Texas - OEMs and Vendors Mentioned: - Accenture LLP - Carahsoft Technology Corp - Caspio - CDW Government LLC - (Other qualified respondents may participate) - Products/Services Requested: - Provision, implementation, and ongoing maintenance of a modern IAM solution - Secure, scalable authentication and authorization services - Integration with existing SAWS customer portals and enterprise systems - Full customization and branding capabilities (white-labeled, embedded approach) - No redirection to vendor-hosted authentication sites - Unique or Notable Requirements: - Solution must be a proven, vendor-supported SaaS platform - Must support robust customization and seamless user experience within SAWS portals - Designed to enhance security, reduce internal maintenance, and support future digital growth

The San Antonio Water System is seeking proposals for a modern Identity and Access Management (IAM) solution to replace its existing custom-developed system used by public-facing online portals. The solution must provide secure, scalable, and standards-based authentication and authorization services, improve security posture, reduce maintenance burden, and support future digital growth. It must integrate seamlessly within the existing portal experience without redirecting customers to vendor-hosted sites, supporting full customization and branding. The organization prefers a proven, vendor-supported SaaS IAM platform that supports an embedded, white-labeled approach and integrates with existing enterprise systems.