Georgia Procurement Registry #PE-66062-NONST-2026-000000341

The City of Atlanta, Department of Finance, is seeking a qualified vendor to provide ongoing post-implementation managed services for its ATLCloud Oracle Fusion ERP system. - Government Buyer: - City of Atlanta, Department of Finance - OEM Highlight: - Oracle is the primary OEM for the ERP platform and all related modules - Scope of Services: - System monitoring and performance management - System maintenance, updates, and technical support (multi-tiered with SLAs) - Issue resolution and escalation (including collaboration with Oracle) - Change management and structured training programs - Continuous improvement, scalability, and support for business improvement initiatives - Comprehensive vendor reporting and audit-ready recordkeeping - Integration with existing tools (e.g., ALM Octane, HP ALM) - Oracle Modules Supported: - Oracle Time and Labor, Oracle Cloud Inventory, Oracle Learn, Oracle Analytics Cloud, Oracle Advanced Access Control, Oracle Labor Distribution, Oracle EPBCS, Oracle Performance Management, Oracle HR Help Desk, Oracle Recruiting Cloud, Oracle Advanced HCM Control, Oracle Adaptive Intelligent Apps for HCM, Digital Assistant for HCM Cloud Service, Oracle Permitting and Licensing - Key Requirements: - High system uptime (99.9%+) - Real-time monitoring - Demonstrated public-sector ERP experience - Strong organizational and technical capacity - Procurement Process: - Multi-step sealed bid with prequalification phase and Invitation for Bid (IFB) - Notable: No specific product part numbers or quantities; focus is on managed services for Oracle ERP environment.

The City of Atlanta, on behalf of the Department of Finance, is initiating a Multi-Step Sealed Bid process to procure comprehensive post-implementation managed services support for the ATLCloud Oracle Fusion ERP system. The procurement includes a prequalification phase followed by an Invitation for Bid (IFB). The services aim to enhance system stability, performance monitoring, service level oversight, governance, training, and continuous improvement across all supported modules. Vendors will be prequalified based on public-sector ERP experience, organizational and technical capacity, service delivery, and management capabilities. A Pre-Solicitation Conference will be held to provide further details and answer questions.