CanadaBuys #20096647

Retraite Québec, a provincial government agency in Québec, Canada, is seeking professional IT services to modernize and migrate its customer contact center to a cloud-based platform. - Government Buyer: - Retraite Québec (provincial government agency) - Products/Services Requested: - Professional IT services for migration of the customer relations center to a cloud-based solution - Modernization of customer contact center tools and infrastructure - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Notable Requirements: - Competitive open bidding process - Contract duration is 35 months - Work to be performed in the Capitale-Nationale region of Québec - Solicitation is conducted in French - Focus on cloud migration and modernization of customer contact center capabilities

Retraite Québec is seeking professional IT services to modernize its customer contact center tools. The project involves migrating the customer relations center to a cloud-based solution. The contract duration is 35 months, and the procurement method is competitive open bidding. The solicitation is conducted in French and delivery is in the Capitale-Nationale region of Québec.