SAM #36C10B26R0006

VA Solicitation for Enterprise Ambient Scribe AI SaaS Solutions (IDIQ, 5 Years, $775M Ceiling)

The Department of Veterans Affairs (VA) Technology Acquisition Center is seeking proposals for a 5-year Indefinite Delivery Indefinite Quantity (IDIQ) contract to provide enterprise-level, cloud-based Ambient Scribe AI solutions for clinical documentation across VA medical facilities. - Government Buyer: - Department of Veterans Affairs, Veterans Health Administration, Technology Acquisition Center (Eatontown, NJ) - Products/Services Requested: - Up to 4,700,000 user-months of Ambient Scribe Solution Licenses (SaaS, AI-enabled, cloud-based) - Integration with VA Electronic Health Record (EHR) systems (VistA/CPRS at Day 1, Oracle Health later) - Platform functional requirements, site configurations, specialty service templates (up to 120), and contract management - Technical support, training, transition/orientation support, and contract/task order management - Advanced AI functionalities, clinical decision support, and ongoing enhancements included in per user-month price - Compliance with FedRAMP Moderate, VA Authority to Operate (ATO), and Trustworthy/Unbiased AI principles - Delivery of custom-developed code with unlimited Government rights - AI governance deliverables: monitoring, reporting, corrective action plans, and change disclosures - Unique or Notable Requirements: - Multiple awards anticipated; task orders issued at the VISN level - No minimum order quantity; maximum contract ceiling of $775,720,000 - All enhancements, upgrades, and improvements included in license price - Annual roadmap reviews and capability expansions possible - Specialty care template support and model fine-tuning with VA data - Stringent technical support KPIs (e.g., <1 min speed to answer, <5% abandonment rate) - Compliance with VA security, privacy, and AI trustworthiness standards - OEMs/Vendors Mentioned: - No specific OEMs or vendors are named; commercial off-the-shelf (COTS) solutions are sought - Place of Performance/Delivery: - VA Medical Centers (VAMCs) and Veterans Integrated Service Networks (VISNs) nationwide - Contracting office: 23 Christopher Way, Eatontown, NJ 07724 - Payment office: VA Financial Services Center, Austin, TX

Description

This notice is to inform industry of amendment A00001 to Solicitation 36C10B26R0006. The amendment includes updates to the solicitation and the Government s response to vendor questions. Please see the attached amendment for further details.

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