City of Menifee PlanetBids #RFP 2026-09

City of Menifee Website and Mobile App Replacement RFP

The City of Menifee is seeking proposals for a comprehensive replacement of its website and mobile app, aiming to modernize its digital presence and improve public service delivery. - Government Buyer: - City of Menifee Finance Department/Purchasing Division - Scope of Work: - Design, development, and implementation of a new, mobile-first website platform - Replacement of the current service request management system with a modern, user-friendly solution - Full integration of third-party portals (e.g., Accela Citizen Access, business licensing, public records, legislative management, municipal code) with seamless visual and functional alignment to City branding - Simple hyperlinks or redirects are not acceptable; embedded integration is required - Ongoing support and training for City staff - Notable Technical Requirements: - WCAG 2.1 AA accessibility compliance - SAML 2.0 Single Sign-On (SSO) - Role-based access control - Modular architecture for scalability - High availability and SSL/TLS encryption - API integration and GIS/map-based visualization - Experience Requirements: - Proposers must demonstrate substantive experience delivering complete website platforms and service request systems, including third-party integrations - Contract Term: - One year, with an option for one additional year (maximum two years) - No specific OEMs or vendors are named; Accela is referenced as a third-party system for integration - Excludes general IT services; electronic submission via PlanetBids portal is required

Description

The City of Menifee is soliciting proposals from qualified agencies to develop a new, mobile-first website and a service request management system that modernizes and unifies the City's digital presence under a cohesive brand. The project requires fully implemented, production-ready platforms that provide seamless user experience across City services and integrate third-party portals visually and functionally. The service request system must improve usability and administrative efficiency, aligning with the new website's design and functionality. The initial contract term is one year with an option for a one-year renewal.

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