Award
Pinellas County 24-1023-RFP
Help Desk Ticketing System
Recipient
Octilion LLC
Award Amount
$106,143.00
Ceiling
$106,143.00
Awarded
July 31, 2025
Identifier
24-1023-RFP
Pinellas County awarded Octilion LLC a three-year contract to provide a help desk ticketing system and related services. The amended contract value is $106,143.
Description
Three-year agreement for Help Desk Ticketing System services, including implementation, recurring annual maintenance, training, and Jira Premium Service Management. The contract's not-to-exceed amount was increased by amendments to $106,143.