Award
Salt Lake County Information Technology SLCoIS46533 RFC
Netscout nGenius & InfiniStream Appliance Hardware/Software Support Renewal
Recipient
Not Specified
Awarded
March 13, 2018
Identifier
SLCoIS46533 RFC
Awarded solicitation for NetScout nGenius and InfiniStream hardware and software support renewal. The resulting contract is described as a five-year term; the source does not identify the awardee or a final award amount.
Description
Salt Lake County Information Services is seeking Mastercare support service renewals for NetScout hardware and software, including 24x7 technical support, one-hour priority response, software and firmware updates, and advanced replacement or onsite repair of covered hardware. The solicitation states approximate annual purchases may be $50,000; this is not a guaranteed usage amount.