# Salt Lake County Information Technology SLCoIS46533 RFC

Netscout nGenius & InfiniStream Appliance Hardware/Software Support Renewal

**Recipient:** Not Specified

**Awarded:** March 13, 2018

**Identifier:** SLCoIS46533 RFC

Awarded solicitation for NetScout nGenius and InfiniStream hardware and software support renewal. The resulting contract is described as a five-year term; the source does not identify the awardee or a final award amount.

### Description

Salt Lake County Information Services is seeking Mastercare support service renewals for NetScout hardware and software, including 24x7 technical support, one-hour priority response, software and firmware updates, and advanced replacement or onsite repair of covered hardware. The solicitation states approximate annual purchases may be $50,000; this is not a guaranteed usage amount.

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