Federal News
The Hackett Group Reports AI Finance Adoption
March 19, 2026
The Hackett Group's 2026 Finance Key Issues Study highlights a rapid acceleration in artificial intelligence adoption across core finance processes such as accounts payable, financial planning and analysis (FP&A), and revenue cycle management. Despite increasing workloads and reduced staffing levels, organizations are prioritizing investments in AI technologies to close productivity gaps and improve decision-making. However, challenges including organizational resistance and shortages of AI talent remain significant barriers to scaling AI implementations effectively.
- Procurement professionals should note the growing demand for AI-enabled finance solutions that integrate with existing vendor platforms, signaling opportunities for technology providers specializing in finance automation.
- Agencies and contractors involved in finance operations may need to consider workforce transformation strategies that combine AI tools with redesigned workflows and targeted training to maximize ROI.
- The study underscores the importance of aligning AI adoption with clear governance on decision-making roles between humans and AI systems, which may influence contract requirements and evaluation criteria.
- Organizations can leverage insights from this study to anticipate evolving procurement priorities focused on AI-driven finance modernization initiatives, particularly in locations like Miami, Florida, where The Hackett Group is based.
Technology alone isn’t driving finance transformation. Organizations that succeed will be those that align AI adoption with new skills and redesigned workflows, address traditional change control/training issues, and have a clear understanding of when AI augments decisions versus when humans remain in control.
— Zach Sommer, Principal, Finance Applied Intelligence North America at The Hackett Group
What’s striking is how quickly AI is moving into the core of finance operations. Finance leaders are starting where the ROI is most immediate and with what they inherit from their existing vendor investments, but they’re not stopping there.
— Sherri Liao, Principal, Finance Applied Intelligence program leader at The Hackett Group
Vendors
The Hackett Group, Inc.
Locations
Sources
- The Hackett Group® Study Shows AI Adoption Rapidly Accelerating Across Core Finance Processes · Business Wire · Mar 19