Federal Analysis
OPM Advances HR 2.0 Adoption
March 16, 2026
The Office of Personnel Management (OPM) is actively advancing its HR 2.0 initiative, a significant federal HR IT modernization effort aimed at transforming human resources processes across federal agencies. This initiative emphasizes comprehensive change management strategies, including tailored communication, targeted training, and ongoing engagement with HR practitioners to overcome resistance and ensure successful adoption. Steve Krauss, Principal with SLK Executive Advisory and Director of OPM's HR Quality Service Management Office, highlights the critical role of training and enablement as foundational infrastructure necessary to realize modernization benefits.
- Procurement professionals should recognize the importance of incorporating robust training and change management services when supporting HR IT modernization contracts.
- Vendors offering specialized training, communication, and user engagement solutions may find increased opportunities aligned with OPM's HR 2.0 rollout.
- Agencies involved in HR modernization should prioritize procurement strategies that include comprehensive enablement to maximize adoption and return on investment.
- This focus on adoption underscores a broader trend in federal IT modernization where successful implementation depends as much on user engagement as on technology deployment.
Training and enablement deserve to be treated as core infrastructure, essential to realizing the benefits of modernization.
— Steve Krauss, Principal with SLK Executive Advisory
Agencies
Office of Personnel Management, Office of Management and Budget, Department of Housing and Urban Development, Department of the Treasury, Government Accountability Office
Locations
Sources
- Winning hearts and minds: Ensuring adoption of OPM’s HR 2.0 initiative | Federal News Network · Federal News Network · Mar 16