State & Local News
Public Safety Agencies Modernize Software Systems
March 12, 2026
Spokane Regional Emergency Communications (SREC) in Washington has expanded its multi-year partnership with National Public Safety Group to replace its Law Enforcement Records Management System (RMS) and Mobile Field Reporting (MFR) software, continuing efforts to modernize public safety technology for agencies serving over 550,000 residents. Concurrently, CentralSquare Technologies achieved a record deployment day with six public safety cloud platform go-lives, including the East Baton Rouge Parish Communications District in Louisiana, highlighting accelerated adoption of cloud-based public safety solutions nationwide.
- Spokane's RMS and MFR replacement project reflects ongoing modernization priorities for regional law enforcement and emergency communications agencies, emphasizing integrated, updated software systems.
- CentralSquare's multiple cloud deployments demonstrate growing market demand for scalable, cloud-native public safety platforms that enhance operational efficiency and emergency response.
- Procurement professionals should note the increasing preference for cloud-based and modular public safety software suites, indicating opportunities for vendors specializing in cloud migration, SaaS, and public safety IT solutions.
- Agencies planning similar modernization efforts can leverage insights from these deployments regarding vendor partnerships, phased implementation strategies, and multi-agency collaboration models.
Public sector agencies increasingly recognize the wide benefits offered by modern cloud solutions. We look forward to clients like East Baton Rouge sharing next week at our ENGAGE conference how they leverage cloud-based solutions to work better, smarter and strengthen everyday operations.
— Manolis Kotzabasakis, Chief Executive Officer at CentralSquare Technologies
This has been such a strong partnership, and one we have thoroughly enjoyed. Lori and her team are a true pleasure to work with, are very good at what they do, and are most importantly going about their projects the right way.
— Buck Mims, CEO, National Public Safety Group
Agencies
Spokane Regional Emergency Communications, East Baton Rouge Parish Communications District, Airway Heights Police Department, Cheney Police Department, Eastern Washington University Police Department
Vendors
National Public Safety Group, CentralSquare Technologies
Contracts
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Locations
Sources
- Spokane Regional Emergency Communications Expands Public Safety Software Modernization, Again Selects National Public Safety Group to Support Records System Replacement · 01net · Mar 11
- CentralSquare Achieves Record Day with Six Public Safety Cloud Go-Lives, Including East Baton Rouge Parish Communications District, LA · 01net · Mar 12