# Microsoft Outage Disrupts Massachusetts Government Email

A Microsoft 365 outage disrupted email and related services for Massachusetts state employees beginning November 12, 2026, and recovery was still underway in Microsoft’s November 13 update. A separate report described disruptions to Microsoft services affecting companies and government operations across multiple regions. The signals report no new solicitation, contract award, funding impact, or agency-specific procurement response, but the disruption highlights operational continuity risks for government users and contractors dependent on Microsoft services.

- Massachusetts agencies and contractors relying on Microsoft 365 should assess the continuity and contingency plans they have for email and related services.
- For procurement and contract management, the incident underscores the operational importance of service resilience when government work depends on cloud productivity platforms.
- The reports identify no procurement opportunity or specific vendor, contract, or funding action arising from the outage.

**Jurisdictions:** international, sled
**Industries:** Information Technology
**Topics:** Digital Infrastructure, Cloud Services
**Published:** November 13, 2026

### Government Entities
- Commonwealth of Massachusetts
- Massachusetts Executive Office for Technology Services and Security (EOTSS)

### Vendors
- Microsoft ()

### Sources
- [Microsoft struggles to restore services as outage hits companies and governments worldwide - The Washington Post](https://www.washingtonpost.com/business/2026/11/13/microsoft-outage-outlook-email-365-status-down/f49dd458-df36-11f1-912c-4fbb80d73f7f_story.html) - The Washington Post
- [Microsoft struggles to restore email services as outage hits Mass. state government | GBH](https://www.wgbh.org/news/national/2026-11-12/microsoft-struggles-to-restore-email-services-as-outage-hits-mass-state-government) - WGBH