# Amazon Ends Manhattan Delivery Contract

Amazon ended its delivery-services contract with Manhattan-based Kaizen Management Solutions, affecting approximately 200 e-bike delivery workers whose positions are scheduled to end November 18, 2026—six days from the current date. Amazon says it is connecting affected workers with other delivery service providers. The termination comes as the New York City Council debates the proposed Delivery Protection Act, which would require Amazon to employ delivery workers directly and could materially change the company’s subcontracting model and workforce obligations.

- Delivery contractors and subcontractors should account for the near-term workforce transition and assess how dependent their operations are on Amazon delivery work; Amazon says it is facilitating connections to other providers.
- **Why this matters:** If enacted, the proposed act could shift workforce responsibilities from delivery subcontractors to Amazon, changing how delivery services are contracted and staffed in New York City.
- Companies operating under similar subcontracting arrangements should evaluate how direct-employment requirements, if adopted, could affect their contract structures and workforce planning. The signal describes a proposal, not an enacted requirement.

**Jurisdictions:** sled
**Industries:** Transportation
**Topics:** Policy
**Published:** November 12, 2026

### Government Entities
- New York City Council
- New York City government (NYC)

### Vendors
- Amazon (Contracting party that ended the delivery-services contract)
- Kaizen Management Solutions (Delivery service partner and subcontractor)

### Key Quotes
> New York City’s proposed Delivery Protection Act would do just that — and the City Council should act swiftly to approve it.
> — Paul Sonn, State Policy Program Director at the National Employment Law Project

### Sources
- [NEW: Amazon has shut down its contract with a Manhattan delivery subcontractor, throwing 200 e-bike delivery workers off the job amid a heated City Council debate over reining in the behemoth company's business practices. https://t.co/kLXECACIty](https://x.com/StreetsblogNYC/status/2120879296755503292) - twitter-sled