# SSA Awards $74.8M Ticket Program Contract

The Social Security Administration awarded Accenture Federal Services a $74.8 million cost-plus-award-fee contract to manage its Ticket to Work program. The contract has a one-year base period and four one-year options and covers beneficiary outreach and support, employment-network oversight, contact-center and website operations, payments, audits, and program-integrity activities. The award replaces the prior program-management contract held by Cognosante; the recompete solicitation was identified as 28321326R00000001.

- The broad scope combines beneficiary services, network oversight, payment administration, and operational controls, making this award relevant to contractors with experience in federal program administration and contact-center or web operations.
- The five-year potential structure and cost-plus-award-fee arrangement are useful benchmarks for firms evaluating the scale and contract structure of comparable SSA service procurements.
- With Accenture Federal Services selected, firms interested in related SSA work can assess how their service capabilities align with the program’s outreach, employment-network support, audit, and integrity functions.

**Jurisdictions:** federal
**Industries:** Professional Services
**Published:** November 03, 2026

### Government Entities
- Social Security Administration (SSA)

### Vendors
- Accenture Federal Services (awardee)
- Cognosante (former incumbent)

### Sources
- [Accenture Federal Lands $75M SSA Ticket to Work Program Deal](https://www.executivebiz.com/articles/accenture-federal-ssa-ticket-to-work) - ExecutiveBiz