# James City County Police Switches ALPR Providers

James City County Police Department is ending its automated license plate reader services contract with Flock Safety and plans to transition to Axon. The county cited customer-service and maintenance concerns, Axon’s existing relationship with the department and security infrastructure, and overall cost. Axon’s cameras will be owned by the county rather than leased; the contract value, procurement method, and transition timeline have not been disclosed.

- The selection highlights customer support, equipment maintenance, integration with existing systems, and lifecycle cost as factors in local public-safety technology procurements.
- Because the cameras will be county-owned, contractors competing for similar work should account for equipment ownership and total lifecycle costs in their proposals.
- The signals do not identify a solicitation or follow-on requirement. Businesses interested in related work can review James City County procurement notices for future requirements.

**Jurisdictions:** sled
**Industries:** Public Safety, Information Technology
**Topics:** Digital Infrastructure
**Published:** November 03, 2026

### Government Entities
- James City County Police Department
- James City County

### Vendors
- Flock Safety (Incumbent contractor)
- Axon (Selected replacement provider)

### Key Quotes
> The decision was driven primarily by concerns related to customer service and support.
> — Patty Schlosser, Public Information Officer

### Sources
- [James City County ends Flock contract, moves to Axon for license plate reader services | 13newsnow.com](https://www.13newsnow.com/article/news/local/james-city-county/james-city-county-ends-flock-contract-moves-to-axon-for-license-plate-reader-services/291-82c035cb-57bb-40cd-846c-b0b02528037c) - 13newsnow.com
- [James City County ends Flock contract, moves to Axon for license plate reader services | 13newsnow.com](https://www.13newsnow.com/video/news/local/james-city-county/james-city-county-ends-flock-contract-moves-to-axon-for-license-plate-reader-services/291-2e194f5a-95f3-4654-84d1-2156e1a1c20e) - 13newsnow.com