# Douglas County Nevada Continues Oracle Permitting Rollout

Douglas County, Nevada, is continuing its rollout of Oracle Permitting and Licensing after support delays and data-conversion problems followed the system’s March 23 launch. The five-year implementation contract is valued at $734,946.45, with a separate annual software subscription of $83,345.32. Fire-district permitting integration is planned to begin at the start of the year, while licensing and code-enforcement functions remain in development.

- The rollout illustrates the implementation risks local governments may face with permitting platforms, including vendor support capacity and data migration; procurement teams can account for these factors in requirements, transition plans, and performance oversight.
- The implementation and recurring subscription are separately priced, so agencies evaluating similar systems should distinguish one-time implementation costs from annual software expenses in lifecycle budgeting.
- Oracle is continuing work on phased functionality, including planned fire-district integration and licensing and code-enforcement capabilities still in development.

**Jurisdictions:** sled
**Industries:** Information Technology
**Topics:** Digital Infrastructure
**Published:** October 29, 2026

### Government Entities
- Douglas County

### Vendors
- Oracle (Permitting and licensing system implementation contractor)

### Key Quotes
> If $1 million doesn’t give us a person answering the phone, it seems like it should.
> — Sharla Hales, Commissioner

> There were vendor support bottlenecks. They are a massive global company and we’re a small jurisdiction. It has improved. They are getting us answers.
> — Andrea Pawling, Deputy Community Development Director

### Sources
- [Software streamlining county permitting a work in progress | Serving Minden-Gardnerville and Carson Valley](https://www.recordcourier.com/news/2026/oct/29/software-streamlining-county-permitting-a-work-in-progress) - The Record Courier