# GSA Launches GO.gov Travel Service

GSA has launched GO.gov, a centralized federal travel-booking and expense-management service that replaces ETS2, and awarded IBM a 15-year contract to operate the technology. Federal civilian agencies are required to transition to the platform, with onboarding scheduled from early 2026 through February 2027; ETS2 is scheduled to end in June 2027. The Department of Defense, the federal legislative branch, and the District of Columbia government are exempt. This is not a new prime-contract solicitation, but the transition may create supporting work for contractors assisting agencies with migration and implementation.

- IBM holds the 15-year technology-managed service contract; no contract value or award date was provided.
- Civilian agencies’ required transition creates potential demand for agency-level migration, system integration, training, and related support services.
- Onboarding is scheduled to continue through February 2027, ahead of the ETS2 contract’s June 2027 end. Contractors should distinguish potential agency transition support work from the already-awarded GO.gov prime contract.

**Jurisdictions:** federal
**Industries:** Information Technology
**Topics:** Digital Infrastructure
**Published:** October 30, 2026

### Government Entities
- U.S. General Services Administration (GSA)
- Federal civilian agencies
- U.S. Department of Defense (DoD)
- Federal government legislative branch
- District of Columbia government

### Vendors
- IBM (prime contractor and managed-service provider)

### Sources
- [GO.gov - Federal Travel & Expense Solution | GSA](https://www.gsa.gov/travel/gogov) - GSA
- [GO.gov — federal travel and expense solution | GSA](https://www.gsa.gov/travel/travel-and-expense-solution-gogov) - GSA