# ServiceNow Outlines Agentic Government Model

A ServiceNow-sponsored executive brief outlines an AI-enabled government operating model in which agents coordinate across existing systems, policy changes are converted into workflows, and governance is centralized. The brief points to a potential market direction for government workflow modernization and AI integration, but identifies no specific agency requirement, solicitation, award, contract value, or procurement schedule.

- The model highlights workflow orchestration across existing systems, policy-to-workflow conversion, and centralized governance as potential areas of interest for agencies and contractors.
- Contractors providing government workflow modernization or AI integration can use the brief as a market signal when shaping capabilities, while treating it as vendor-sponsored perspective rather than evidence of an active procurement.
- No specific agency, contract vehicle, funding, or timeline is identified, so the brief does not establish a current bidding opportunity.

**Jurisdictions:** federal
**Industries:** Information Technology
**Topics:** Artificial Intelligence
**Published:** October 20, 2026

### Vendors
- ServiceNow (Executive brief sponsor)

### Sources
- [ServiceNow’s Blueprint for Agentic Government: The Executive Brief](https://www.nextgov.com/assets/servicenows-blueprint-agentic-government-executive/portal) - Nextgov/FCW