# Palm Beach County Starts Waste Collection Contracts

Palm Beach County’s new seven-year trash and recycling collection contracts began October 1, covering five zones in unincorporated areas. By October 13, the Solid Waste Authority had received more than 5,600 complaints about missed pickups and conflicting schedules; Coastal Waste and Recycling, which serves Zones 1 and 3, received the most complaints. The transition highlights how startup readiness, customer-service capacity, and performance oversight can affect service delivery under multi-zone public contracts. The report does not identify an open solicitation.

- The contracts cover five zones, with Coastal Waste and Recycling responsible for Zones 1 and 3; no contract value or contract numbers are provided.
- Procurement teams and contractors can use the reported service disruptions to assess transition plans, schedule communications, complaint response capacity, and performance tracking for similar collection contracts.
- The Solid Waste Authority’s customer information line for missed collections is 561-697-2700.

**Jurisdictions:** sled
**Industries:** Environment
**Published:** October 14, 2026

### Government Entities
- Solid Waste Authority of Palm Beach County (SWA)
- Palm Beach County

### Vendors
- Coastal Waste and Recycling (Awardee and contracted hauler for Zones 1 and 3)

### Sources
- [Trash pickup change sparks complaints in Palm Beach County | Exclusive  | Miramar News](https://www.miramarflnews.com/news/article317619203.html) - Miramar News