# HHS Faces Accommodation Processing Delays

A discussion about federal reasonable-accommodation processing describes HHS employees receiving immediate automated denials citing incomplete documentation, while commenters report lengthy or unresolved cases at Treasury and another unnamed agency. The accounts raise concerns about intake-system handling, case resolution, and the collection and sharing of sensitive medical information; they do not identify a procurement, contract, or solicitation.

- For procurement professionals, the reports point to operational risks agencies may need to address when acquiring or managing accommodation-intake and case-processing systems, including denial workflows and handling of sensitive records.
- Contractors serving federal HR or case-management functions may find the accounts relevant to system usability, documentation processes, and privacy safeguards, but the signals do not establish an active buying requirement or opportunity.
- The reported experiences are anecdotal and do not establish agency-wide performance or a finding of noncompliance.

**Jurisdictions:** federal
**Published:** October 09, 2026

### Government Entities
- U.S. Department of Health and Human Services (HHS)
- U.S. Department of the Treasury (Treasury)

### Key Quotes
> Treasury refuses to make a decision on 95% of telework RAs. I submitted mine January 2025….yes…I said 2025. No decision still and there are people who applied even earlier and don’t have a decision yet.
> — Community commenter

> soon as you hit submit the denial email gets sent with a canned generic response about denying the claim due to improper documentation.
> — Original poster

### Sources
- [HHS scraps disability accommodations over missing paperwork. Employees say they have receipts](https://www.reddit.com/r/FedEmployees/comments/1x1unvh/hhs_scraps_disability_accommodations_over_missing) - reddit-fedemployees