# New York, Nevada and Maryland Modernize Services

Modernization efforts in New York, Nevada and Maryland are combining shared cloud and AI platforms with agency collaboration and redesigned resident services. AWS is identified in cloud and AI initiatives in all three states. The signals describe a strategic enterprise cloud and AI agreement, Nevada DMV’s multiyear effort to move most services online, and Maryland’s benefits modernization and cloud initiative, which began in 2017; they provide no contract values, solicitation details, or procurement contacts. For contractors, this is evidence of state-level demand and potential market direction, not an announced bidding opportunity.

- State procurement and technology teams are emphasizing service redesign and cross-agency collaboration alongside technology deployment, creating potential demand for cloud, AI, integration, and resident-facing digital services.
- AWS’s presence across the three states is relevant to firms assessing state cloud and AI ecosystems; the signals do not specify its contractual role or identify open solicitations.
- Contractors can use the named initiatives and agencies to inform state-market research, but should not treat the reported activity as a solicitation or assume a contract award.

**Jurisdictions:** sled
**Industries:** Information Technology
**Topics:** Cloud Services, Artificial Intelligence
**Published:** September 30, 2026

### Government Entities
- New York Office of Information Technology Services (ITS)
- New York Office of Digital Innovation, Governance, Integrity and Trust (DIGIT)
- Nevada State Department of Motor Vehicles (Nevada DMV)
- Maryland Benefits
- Maryland AI Innovation Lab

### Vendors
- Amazon Web Services (AWS) ()

### Key Quotes
> The whole purpose of the innovation lab is to say to the agencies, ‘You have an idea. Let us bring our expertise to the table with your agency expertise and business stakeholders, and let’s work together,’
> — Pat McLoughlin, Executive Director, Maryland Benefits

> The whole idea of digitization is to make our constituents’ lives easier.
> — Dru Rai, former CIO of New York

### Sources
- [These State Leaders Are Rethinking What Government Modernization Means](https://www.govtech.com/magazines/these-state-leaders-are-rethinking-what-government-modernization-means) - GovTech