# OPM Launches eOPF Document Request Service

The U.S. Office of Personnel Management (OPM) has launched the electronic Official Personnel Folder (eOPF) Document Request Service (DRS), a secure online portal that enables former federal employees to electronically request and receive their personnel records. This initiative replaces a manual, paper-based process, significantly improving efficiency, customer service, and record access speed for the federal workforce. The modernization effort reflects OPM's commitment to digital transformation and streamlining federal personnel record management.

- The new eOPF Document Request Service reduces administrative burden by automating personnel record requests, which may impact contract requirements for IT service providers supporting federal HR systems.
- Procurement professionals should note the shift toward secure, digital portals in federal record management, indicating opportunities for vendors specializing in secure document management and cloud-based solutions.
- Organizations involved in federal personnel systems modernization can leverage this development to align proposals with OPM's digital transformation priorities.
- The service's launch in Washington, D.C., highlights federal agencies' ongoing investment in improving workforce-related digital infrastructure.

**Jurisdictions:** federal
**Industries:** Information Technology
**Topics:** Digital Infrastructure
**Published:** September 18, 2026

### Government Entities
- U.S. Office of Personnel Management (OPM)
- National Personnel Records Center

### Key Quotes
> OPM is committed to modernizing the way the federal government serves its workforce. The new Document Request Service replaces an outdated, paper-based process with a secure, efficient solution that gives former federal employees faster access to the records they need while improving customer service and reducing administrative burden.
> — OPM Director Scott Kupor

### Sources
- [EPF file](https://www.reddit.com/r/FedEmployees/comments/1wjrke5/epf_file) - reddit-fedemployees