# Federal Agencies Implement Intrado 911 Location Manager

Federal agencies are deploying Intrado 911 Location Manager software on government laptops to comply with federal mandates such as RAY BAUM'S Act and Kari's Law. These laws require accurate, dispatchable location information for 911 emergency calls, particularly in environments with IP telephony and mobile devices. The software enhances emergency response capabilities by providing precise caller location data within multi-floor or multi-location office settings, addressing challenges posed by telework and mobile work arrangements. While some employees have raised privacy concerns, the primary procurement driver is regulatory compliance and improved public safety.

- **Why this matters:** Agencies must procure and deploy compliant location management solutions to meet federal E911 requirements, ensuring emergency responders receive accurate location data.
- Procurement professionals should prioritize vendors like Intrado and RedSky that offer specialized software solutions for dispatchable location services.
- This indicates growing demand for telephony and emergency communication technologies tailored to federal telework environments.
- Contractors can explore opportunities to support implementation, integration, and training related to E911 compliance software across federal agencies.

**Jurisdictions:** federal
**Industries:** Information Technology
**Topics:** Regulatory Compliance
**Published:** September 18, 2026

### Government Entities
- Federal agency

### Vendors
- Intrado (software provider)
- RedSky (software provider)

### Key Quotes
> RAY BAUM’S Act is the law that requires this if you're curious. It requires a valid callback number and dispatchable location to be provided when someone calls 911.
> — Anonymous commenter

### Sources
- [Intrado 911 Location Manager, just another way to monitor us?](https://www.reddit.com/r/FedEmployees/comments/1wjxdtw/intrado_911_location_manager_just_another_way_to) - reddit-fedemployees