# CII Projects AI Shifts India Services Exports

The Confederation of Indian Industry (CII) forecasts that artificial intelligence (AI) will significantly transform India's services export sector by driving client demand towards specialized expertise and outcome-based pricing models. This shift is expected to particularly benefit sectors such as engineering, financial analytics, and healthcare services. The report emphasizes the expansion of Global Capability Centres (GCCs) as a key growth driver and recommends targeted policy measures including workforce development initiatives, support for AI adoption among micro, small, and medium enterprises (MSMEs), and enhanced international market access with robust data protection and mobility safeguards.

- Procurement professionals should note the growing emphasis on specialized AI-enabled services, which may influence contract requirements and vendor selection criteria.
- Government agencies and industry stakeholders can leverage this trend by fostering AI skill development programs and incentivizing MSME participation in AI-driven service exports.
- Organizations involved in international procurement should consider the evolving regulatory landscape around data security and cross-border data flows impacting service delivery.
- This development signals increased opportunities for technology providers and consulting firms supporting AI integration within India's export-oriented service sectors.

**Jurisdictions:** sled
**Industries:** Information Technology
**Topics:** Artificial Intelligence
**Published:** September 18, 2026

### Government Entities
- Confederation of Indian Industry (CII)

### Sources
- [CII: AI Could Shift India’s Services Exports Towards Specialised Expertise and Outcome-Based Pricing - The Policy Edge](https://www.policyedge.in/p/cii-ai-could-shift-indias-services-exports-towards-specialised-expertise-and-outcome-based-pricing) - The Policy Edge