# SSA Revises Workforce Scheduling Policies

The Social Security Administration (SSA) is implementing significant changes to workforce scheduling and holiday staffing policies to address operational backlogs and staffing shortages. These changes include offering overtime work on federal holidays with telework options, testing office openings on holidays with holiday pay incentives, and reportedly eliminating credit hours in favor of fixed shifts. These adjustments reflect SSA's efforts to improve operational efficiency amid ongoing workforce challenges and reduced staffing levels. Concurrently, the U.S. Army Communications-Electronics Command (CECOM) is reportedly piloting shifts to fixed 8-hour workdays, indicating broader federal interest in revising work schedules.

- SSA's holiday overtime offerings and potential holiday office openings signal increased demand for flexible staffing solutions and may affect contract labor planning and telework arrangements.
- The elimination of credit hours and move to fixed shifts at SSA could impact contractor workforce management, requiring adjustments to labor scheduling and compliance with new agency policies.
- Procurement professionals should monitor these evolving workforce policies as they may influence contract performance metrics, labor cost structures, and staffing requirements for SSA and related federal agencies.
- The CECOM pilot program suggests potential future shifts in federal workforce scheduling practices that contractors supporting DoD components should consider in operational planning.

**Jurisdictions:** federal
**Industries:** Professional Services, Public Safety
**Topics:** Regulatory Compliance
**Published:** September 05, 2026

### Government Entities
- Social Security Administration (SSA)
- Office of Personnel Management (OPM)
- TeleService Center (TSC)
- U.S. Army Communications-Electronics Command (CECOM)
- U.S. Army Materiel Command (AMC)

### Key Quotes
> There is really no way they can 7get rid of8 credit hours. Thats an OPM type of accrual. Individual federal agencies and local management hold ultimate authority over whether credit hours are permitted, how they are restricted, and when they can be scheduled.
> — Commenter

> Rumors coming from supervisors (We are a CECOM depot) that we could be all going to 8 hours days. Nothing official, but there is some sort of CECOM pilot going on behind closed doors that our commander hinted about a month ago.
> — Original poster

### Sources
- [Ssa offering overtime on the upcoming holiday](https://www.reddit.com/r/fednews/comments/1w5kdhm/ssa_offering_overtime_on_the_upcoming_holiday) - reddit-fednews
- [Soft launching Possible removal of Federal Holidays Off?](https://www.reddit.com/r/fednews/comments/1w6givn/soft_launching_possible_removal_of_federal) - reddit-fednews
- [CECOM alternate work schedules](https://www.reddit.com/r/FedEmployees/comments/1w85ypr/cecom_alternate_work_schedules) - reddit-fedemployees