# SAM #W91SMC27RA001

Illinois Army National Guard Employee Assistance Program services

**Buyer:** USAR IL ARNG USPFO
**Posted:** November 13, 2026
**Respond By:** December 14, 2026
**Identifier:** W91SMC27RA001
**NAICS:** 541990, 621330, 624190

The Illinois Army National Guard is seeking statewide Employee Assistance Program services for its Human Resources Office and approximately 600 employees.
- Government buyer: Department of the Army, Illinois Army National Guard (ILARNG), through USPFO Activity Illinois ARNG; customer office is the Human Resources Office (HRO).
- Solicitation: W91SMC27RA001. No OEMs or vendors are named in the provided materials.
- Requested services: Assessments, counseling, coaching, referrals, a toll-free intake hotline, and online support for personal and work-related concerns.
  - Provide 24/7/365 hotline and online access, with referrals to qualified providers within 60 miles of employee duty locations or homes of record throughout Illinois.
  - Provide up to five counseling or coaching sessions per issue per employee, delivered by experienced, licensed counselors without extra billing.
  - Submit quarterly usage and tracking reports; the initial summary specifies delivery within 30 calendar days after each quarter ends.
- Notable requirement: The primary contractor must meet CEAAP certification requirements.
- Period of performance: One 12-month base period plus four 12-month option periods, for up to five years total.
- Pricing is requested for the base period and option periods; estimated total contract value is approximately $70,000–$300,000.

### Description

<p>Scope of Operations &amp; Capabilities: Demonstrate capability to deliver all required services detailed in Section 5.0 (Requirements) of the PWS, including:</p>

<ul>
	<li>Operating and maintaining a 24/7/365 toll-free intake hotline and online support (PWS 5.1.1).</li>
	<li>Providing timely referral services to qualified local providers within 60 miles of employee duty locations or homes of record throughout the State of Illinois (PWS 5.1.3 &amp; 5.1.4).</li>
	<li>Providing up to five (5) counseling/coaching sessions per issue per employee, delivered by experienced and licensed counselors, with no extra billing (PWS 5.2.1 &amp; 5.2.2).</li>
	<li>Timely quarterly usage and tracking reporting delivered to the COR within 30 calendar days of quarter end (PWS 5.3.1).</li>
</ul>

[View original listing](https://sam.gov/opp/8506f214aa1f489f9500adec04af0fae/view)