# University Of Central Arkansas Uark #RFP261112

University of Arkansas System seeks administration of FSAs, HSAs, COBRA, and retiree billing

**Posted:** November 13, 2026
**Respond By:** December 21, 2026
**Identifier:** RFP261112
**NAICS:** 524292

The University of Arkansas System is seeking an administrator for its employee and retiree benefit programs, not a purchase of products.
- **Government buyer:** Board of Trustees of the University of Arkansas; University of Arkansas System Office. Segal Group (also identified as Segal) is supporting the request.
- **Scope:** Administration-services-only (ASO) services for a benefits population of approximately 22,208 benefits-eligible employees and pre-Medicare retirees across 23 educational entities and five affiliates. The University retains financial risk.
- **Services requested:**
  - Health Care and Dependent Care FSAs, including enrollment, claims and reimbursements, debit cards, plan documents, summary plan descriptions, and nondiscrimination testing under IRC Sections 105/106, 125, and 129.
  - HDHP HSAs, including account and claims processing, contributions and distributions, debit cards, banking or custodial services, member support, reporting, and account transfers. Current employer contributions are $650 annually for individuals and $1,200 for families.
  - COBRA administration, including notices and elections, FSA continuation, billing and premium collection, ACH deductions, eligibility reporting, and ACA-related offers and premium handling.
  - Billing for non-Medicare-eligible retirees in the Classic Medical, Dental, and Vision plans, including premium collection, payment tracking, delinquency notices, and age-related premium changes.
- **Named vendors and technology:** Segal Group (Segal) supports the procurement; Workday is identified for payroll interfaces. No benefit-administration OEM or specific product brand is named.
- **Notable requirements:** Support implementation, participant communications and customer service; provide required accounting, statistical, and campus reports; maintain applicable plan and tax documents; meet legal, HIPAA, EDI, and privacy requirements; and provide SOC 2 reports. Fees must remain firm for the initial three-year term.
- **Products and quantities:** No physical products, part numbers, or fixed service quantities are specified.

### Description

The University of Arkansas System is requesting proposals for administration services for COBRA, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Accounts, and retiree billing. Scope includes plan document drafting, required COBRA notices and billing, premium collection and tracking, electronic eligibility reporting, and retiree billing for specified non-Medicare plans. The University seeks an experienced third-party administrator or insurance carrier to provide administration-services-only (ASO) services, with compliance, reporting, participant communications, and customer support. Proposals are due December 21, 2026, by 5:00 PM CST.

[View original listing](https://hogbid.uark.edu/index.php)