# Campbell Civicplus #120

ERP needs assessment, replacement RFP development, and implementation advisory services

**Posted:** November 09, 2026
**Respond By:** December 19, 2026
**Identifier:** 120
**NAICS:** 541611, 541512

The City of Campbell is seeking an advisory firm to plan and support selection of a replacement ERP system.
- **Buyer:** City of Campbell, Finance Department; contact named in the attachment: Will Fuentes.
- **Requested service:** One engagement for ERP selection and implementation advisory and management services.
  - Assess current systems, business processes, functional needs, and gaps; develop a replacement ERP software and implementation RFP; and prepare an implementation action plan.
  - Evaluate vendor proposals, support demonstrations and selection, assist with contract negotiations, and provide client-side implementation guidance, including training oversight, user acceptance testing, contract compliance, and closeout.
  - Support a City Council presentation if requested.
- **Existing systems and vendors named:** CentralSquare eFinance/eCommunity Plus, NEOGOV, ClearGov, MGO, and HdL. These are identified as part of the City's current environment, not as selected replacement ERP vendors.
- **Capabilities in scope:** Finance, payroll, human resources, purchasing, budgeting and capital improvement planning, permitting, and business licensing, with integrations where possible.
- **Timing:** The advisory engagement is expected to begin in early 2027; the City anticipates issuing the ERP software and implementation RFP in the second half of 2027. The advisory contract's end date and total duration are not specified.
- **No replacement ERP OEM, model, or part number is specified.**

### Description

The City of Campbell is seeking qualified professional firms to advise and support its anticipated Enterprise Resource Planning (ERP) replacement. Work includes conducting a needs assessment, drafting an RFP for the ERP replacement, and supporting evaluation of vendor proposals, vendor selection, and contract negotiations. The selected firm will also facilitate client-side project management during implementation of the new ERP system. Proposals are due December 18, 2026, at 4:00 p.m. Pacific Time.

[View original listing](https://www.campbellca.gov/bids.aspx?bidID=120)