# Massport #RFP 27-25

Somerville seeks on-call Tyler MUNIS utility billing assistance

**Posted:** November 04, 2026
**Respond By:** November 18, 2026
**Identifier:** RFP 27-25
**NAICS:** 238220, 541611, 541512, 541519

The City of Somerville is seeking on-call expertise to support its utility billing operations and Tyler Technologies’ MUNIS system.
- **Government buyer:** City of Somerville, Massachusetts — Procurement & Contracting Services Department.
- **OEM/platform:** **Tyler Technologies**; the work specifically requires experience with its MUNIS products. No prospective service vendors are named.
- **Services requested:** As-needed utility billing consulting, including billing-run quality checks, data-transfer troubleshooting, billing reviews and corrections, process improvements, procedure and reference materials, staff training, stormwater-fee integration, and customer/property/address data cleanup.
- **Experience requirements:** More than five years of experience with Tyler/MUNIS products and relevant Massachusetts municipal billing experience.
- **Scale and value:** Work will be assigned as needed. Multiple firms may be pre-qualified; the not-to-exceed amount is up to $200,000 per firm over three years. No minimum volume is stated.
- **Term:** An expected 36-month agreement, with two optional renewal years at the City’s discretion.

### Description

The City of Somerville is seeking proposals for on-call utility billing assistance services. The contract is estimated to commence January 1, 2027, and end December 31, 2027, with two optional renewal years at the City’s sole discretion. Proposals are due November 18, 2026, at 2:00 PM EST. Responses must include separate sealed technical and price proposals, and online submission via BidExpress is also permitted.

[View original listing](https://www.massport.com/business/bids-and-opportunities)