# Maryland Procurement Portal #BPM059569

Maryland Health Benefit Exchange JIRA Service Management subscription renewal

**Posted:** November 07, 2026
**Respond By:** December 10, 2026
**Identifier:** BPM059569
**NAICS:** 513210

The Maryland Health Benefit Exchange is seeking a 12-month renewal of its Atlassian JIRA Service Management subscription.
- **Government buyer:** Maryland Health Benefit Exchange, Baltimore City, Maryland.
- **OEM:** **Atlassian** is the identified manufacturer and vendor.
- **Requested product:** One JIRA Service Management subscription renewal (formerly called Service Desk); no part number is provided.
- **Requirement:** Subscription term is 12 months.

### Description

The solicitation is for renewal of the subscription to Atlassian’s JIRA Service Management (formerly Service Desk) for a 12-month duration, as stipulated in Section 2.2. Bids must be submitted via EMMA; email, fax, postal mail, and in-person submissions are not accepted. A virtual pre-bid conference is scheduled for November 20, 2026, and registration is required by submitting the response form by November 18, 2026.

[View original listing](https://emma.maryland.gov/page.aspx/en/bpm/process_manage_extranet/96378)