# CanadaBuys #tender_22226

Ontario Ministry Seeks Crisis Call Diversion Services

**Posted:** October 29, 2026
**Respond By:** December 01, 2026
**Identifier:** tender_22226
**NAICS:** 624190, 621330, 621420

Ontario’s Ministry of the Solicitor General is seeking Crisis Call Diversion services to support people experiencing mental health crises.
- **Government buyer:** Government of Ontario, Ministry of the Solicitor General; no sub-agency or office is specified.
- **Requested service:** Crisis Call Diversion (CCD) Services to de-escalate mental health crisis calls and divert them from frontline police interaction where applicable.
- **Caller support:** Provide referrals and follow-up services.
- **OEMs and vendors:** No OEMs or vendors are named; no products, part numbers, or product quantities are specified.
- **Performance period:** Estimated contract period of 36 months.

### Description

The Ministry is seeking a qualified and experienced vendor to provide Crisis Call Diversion (CCD) Services. The services are intended to de-escalate and divert mental health crisis calls from requiring frontline police interaction, as applicable. The vendor will also support callers with referrals and follow-up services. The estimated contract period is 36 months.

[View original listing](https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/onref577934d1-5245-4815-8339-91bd3c0ba5c6)