# New Jersey START #27DPP01356

New Jersey statewide SaaS workforce case-management solution

**Posted:** November 05, 2026
**Respond By:** February 04, 2027
**Identifier:** 27DPP01356
**NAICS:** 513210, 541511, 518210, 541512

New Jersey is seeking a statewide SaaS workforce case-management platform to replace AOSOS and consolidate workforce-program services.
- Buyer: State of New Jersey Department of the Treasury, Division of Purchase and Property, procuring for the Department of Labor and Workforce Development, Division of Workforce Development.
- Requested solution: A commercially available, web-enabled COTS SaaS platform for workforce case management, jobseeker and employer portals, program administration, reporting, and related operations.
  - Core program support: New Jersey Workforce programs, RESEA, WOTC, SCSEP (55+), and PIRL reporting. ETPL remains a separate custom application, but an interface to the new solution is required.
  - Scope includes configuration, data cleansing and migration, integration, testing, training, implementation, maintenance, operations, and support. No product part numbers or fixed user or license quantities are specified.
- Important requirements: Replace AOSOS and ancillary systems; provide single sign-on, document imaging, electronic signatures, accessibility, strong security and availability, interoperability, and robust reporting. The State seeks all-inclusive pricing, including implementation and training, recurring charges, and rates for approved enhancements and additional modules.
- OEMs and named technologies: No required solution OEM or vendor is identified. **Microsoft**, **Oracle**, and **Google** (Google Translate) are named in technology references, not as mandated solution providers. Other referenced systems and technologies include AOSOS (Americas One Stop Operating System), JobZone/CareerZone, LOOPS, SAGE/IGX, GAAS/FAMIS, RAPIDS, Sun Solaris, Linux, Apache, GlassFish, Spring, EclipseLink, Maven, Spring WebFlow, jQuery, JavaServer Faces, PrimeFaces, NetBeans, Eclipse, Apache Felix, Mule, MySQL, and Python.
- Pricing categories include expert-system and application software, web and mobile software, hosted application services, hosting/cloud services, and advanced authentication services.
- Performance bond requirement: 15%.

### Description

The State of New Jersey is soliciting a workforce development case management solution for the New Jersey Department of Labor. The scope includes a solution supporting workforce program case management, jobseeker and employer portals, reporting, security, and interfaces with state and federal systems, as detailed in the solicitation requirements. Pricing must be submitted using the State-supplied price sheet. The contract period is July 1, 2027 through June 30, 2034.

[View original listing](https://www.njstart.gov/bso/external/bidDetail.sda?docId=27DPP01356&external=true&parentUrl=close)