# North Carolina eVP #193-REBID RFP 2027-04

Dukane CareHawk CH1000 Intercom System Replacement at Three Elementary Schools

**Posted:** November 04, 2026
**Respond By:** December 02, 2026
**Identifier:** 193-REBID RFP 2027-04
**NAICS:** 238210, 423690, 238990, 811210

Henderson County Public Schools is seeking a turnkey replacement of intercom systems at three elementary schools.
- **Government buyer:** Henderson County Public Schools, Purchasing Agent.
- **OEM:** **Dukane**; the requested CareHawk system replaces existing Dukane Starcall equipment.
- **Products:** Three-site deployment of the Dukane CareHawk CH1000 intercom system; specific component quantities are determined through site assessment.
- **Locations:** Hillandale, Clear Creek, and Mills River Elementary Schools.
- **Turnkey scope:** Remove existing Starcall systems and master intercom phones, return removed equipment to the school system’s Maintenance Department, and supply and install the replacement systems with functioning classroom and hallway speakers.
- **Key requirements:** The systems must interface with 911 so existing intercom phones can place 911 calls. Work must be scheduled outside regular school hours and include training and a final performance demonstration.
- **Ongoing support:** The contractor must be a full-line Dukane CareHawk dealer with direct access to upgrades, service, equipment, and parts, and provide onsite response to intercom or white-phone issues within 24 hours of contact.
- **Completion:** Installation at all three schools is to be completed by mid-2027.

### Description

Henderson County Public Schools is seeking bids to replace existing Dukane Starcall Intercom Systems with Dukane Carehawk Intercom Systems at three elementary school locations. The procurement includes labor, materials, equipment, and related services. A mandatory pre-bid conference and site visits are scheduled for November 12, 2026; failure to attend will result in rejection of the bid. Sealed proposals are due by December 2, 2026, at 2:00 PM EST, and must be submitted according to the attachment instructions.

[View original listing](https://evp.nc.gov/solicitations//details/?id=9dd6a8f4-87d8-f111-a05a-001dd80fedb8)