# New York State Contract Reporter #2140560

SUNY Buffalo three-year Funnelback enterprise search renewal

**Posted:** November 05, 2026
**Respond By:** November 30, 2026
**Identifier:** 2140560
**NAICS:** 513210, 541512, 541519

SUNY Buffalo is seeking a three-year renewal of its campus-wide enterprise search platform, including software subscriptions and support.
- **Government buyer:** State University of New York (SUNY), SUNY Buffalo / University at Buffalo; the request identifies SUNY Buffalo and names Alex Borichevskiy.
- **OEM/vendor:** **Squiz, Inc.** is specified for the requested products, with equivalent offerings permitted. The platform must integrate with UBCMS (Adobe CMS), Oracle databases, and file systems.
- **Products requested:** Three annual Funnelback Standard subscriptions and three annual Customer Care Core support and maintenance packages; quantity 1 for each annual line item. No part numbers are provided.
- **Support:** Each Customer Care Core package includes 24×7 incident management and unlimited support and maintenance task tickets.
- **Platform requirements:** Search across structured and unstructured sources; relevance tuning and faceted navigation; customizable interfaces, templates, and mini-sites; analytics and content/accessibility auditing; personalization; REST search and autocomplete APIs; and role-based access controls.
- **Scale and continuity:** Support daily indexing of more than 350,000 documents and capacity up to 500,000. Preserve or migrate existing Groovy-based query hooks and index filters, support flexible crawl schedules, and provide documentation and training options for University developers and administrators.
- **Additional service:** Enterprise search platform renewal to maintain and improve discovery across campus web properties; knowledge transfer, documentation, and training are also requested.
- **Eligibility and participation goals:** Restricted to eligible New York State businesses certified under Article 15-A or Article 17-B. Stated contracting goals are 6.00% SDVOB, 17.90% MBE, and 12.10% WBE.
- **Term:** Three years, with annual software and support coverage for each year.

### Description

The University at Buffalo seeks to renew its enterprise search and insight platform for campus web properties under its discretionary purchasing authority. The platform must index content across UBCMS, Oracle databases, file systems, and other formats, and provide relevance tuning, faceted navigation, customizable interfaces, analytics, content auditing, personalization, APIs, security controls, and flexible crawl scheduling. It must support multiple campus domains, daily indexing of more than 350,000 documents, and capacity for up to 500,000, while preserving or reimplementing existing server-side logic. Documentation and training for University developers and administrators are also required.

[View original listing](https://www.nyscr.ny.gov/Ads/Search)