# SAM #36C10B27Q0093 VA seeks Oracle Retail cloud subscriptions and support for Veterans Canteen Service **Buyer:** VA Technology Acquisition Center **Posted:** October 29, 2026 **Respond By:** November 05, 2026 **Identifier:** 36C10B27Q0093 **NAICS:** 541512, 513210, 541511 The Department of Veterans Affairs is seeking Oracle cloud retail systems and related services for the Veterans Canteen Service. - Government buyer: Department of Veterans Affairs (VA), Veterans Canteen Service (VCS); the VA Technology Acquisition Center is identified as the acquisition office. - **OEM: Oracle**. The requested solution modernizes VCS retail merchandising, pricing, invoice matching, allocation, inventory, and store operations systems. - Scale: approximately 220 stores and at least 49,000 products. The base subscription and four options each cover 12 months, for up to 60 months total. - Base subscriptions include merchandising (B87630, 68), allocation (B87632, 68), invoice matching (B87633, 68), pricing (B90404, 68), AI and data compute/storage (B95576, B94922, B95575, B94921), Enterprise Inventory (B110442, 5), and Store Operations (B90252, 1). Quantities are per period; see line items for period totals and optional services. - Optional capabilities include Oracle Retail Insights (B95650), assortment planning (B95639), inventory planning optimization (B98182), merchandise financial planning (B95654), lifecycle pricing optimization (B98184), and Oracle Integration Cloud (B89640), with additional AI capacity expansions. - **Notable requirements:** Oracle-managed development, test/UAT, and production environments; hosting, maintenance, support, backups, disaster recovery, updates, SOCS Mobile entitlement, and export of Government data and tenant-specific configurations. The solution must meet VA security, accessibility, and reporting requirements; FedRAMP authorization is waived. - The RFI seeks vendor capability information, a rough order of magnitude covering the base and option periods, and feedback on the draft requirements. Oracle resellers/distributors are asked to provide OEM authorization; the notice also asks about ability to meet the certified SDVOSB set-aside requirements. ### Description Request for Information Oracle Retail and Store Inventory Management (SIM) SaaS Subscriptions 36C10B27Q0092 (VA-27-00001779) Introduction This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. The North American Industry Classification System (NAICS) for this requirement is 541512 Computer System Design Services with a size standard of $34M. 2. Submittal Information: All responsible sources may submit a response in accordance with the information below. There is a page limitation for this RFI of (10) pages. The Government will not review any other information or attachments included, that are in excess of the (10) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached Product Description (PD) and must include the following: Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission: Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For VOSB and SDVOSBs, proof of verification in SBA VetCert. NAICS code(s) Socioeconomic data Data Universal Numbering System (DUNS) Number Existing Contractual Vehicles (GWAC, FSS, or MAC) Provide a summary of your capability to meet the requirements contained within the Draft Product Description (PD). Please provide your responses to the questions detailed below within your submission: Do you have any questions on the information provided in the PD that needs to be clarified? Do you see any information missing in the PD for the SaaS subscriptions the Government is requesting that needs to be added? Please provide a ROM for the subscriptions including the Base and all Option Periods. Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number. Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract. If you are an authorized Oracle distributor, or re-seller please provide authorization letter from the OEM (this letter will not count towards your page limit). Has the draft PD provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort. ______ YES _______ NO (if No, answer question g.) If NO , please provide your technical comments/recommendations on elements of the draft PD that may contribute to a more accurate proposal submission and efficient, cost-effective effort. 3. Response information Responses are due no later than (2:00pm EST), (11/5/2026) via email to Contract Specialist Sean Doyle, at Sean.Doyle@va.gov and Evan Schlisserman, Contracting Officer at Evan.Schlisserman@va.gov. Please note RFI VA-27-00001779 Oracle Retail and Store Inventory Management (SIM) SaaS Subscriptions in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB. 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