# North Carolina eVP #1012-27-107

GoTriangle RFI for a GTFS-Integrated Regional Rider Alert System

**Posted:** November 04, 2026
**Respond By:** November 18, 2026
**Identifier:** 1012-27-107
**NAICS:** 541511, 541512, 513210

GoTriangle is researching a GTFS-integrated rider alert system for four regional transit agencies.
- **Government buyer:** Research Triangle Regional Public Transportation Authority, doing business as GoTriangle; participating agencies are GoCary, GoDurham, and GoRaleigh.
- **Opportunity:** Non-binding Request for Information (RFI) for commercially available rider alert notification capabilities; it is market research, not a commitment to purchase or award a contract.
- **Requested solution:** A system that supports the agencies’ different GTFS structures—Avail, TripSpark, and Clever—and lets staff create standard HTML alerts, associate alerts with routes and agencies, email subscribers using a connected database or CSV, send alerts to transit applications, and embed alerts on WordPress websites. SMS is desirable but not required.
- **Named platforms and vendors:** Avail, TripSpark, Clever, Google Maps, Apple Maps, Transit App, UMO, and WordPress.
- **Requested vendor information:** Capabilities matrix, company profile and public-sector experience, security certifications, implementation timeline and responsibilities, licensing and cost structures, and recommendations on architecture, preparation, and emerging AI capabilities.
- **Quantities and part numbers:** None specified.

### Description

GoTriangle is seeking market research information about commercially available GTFS rider alert systems for four agencies: GoTriangle, GoCary, GoDurham, and GoRaleigh. The contemplated solution would integrate each agency’s GTFS data and support alerts through email, transit applications, and website embeds. Respondents are asked to complete a capabilities matrix and provide information about their company, implementation strategy, licensing and costs, and strategic recommendations. SMS functionality is a plus but is not currently required; this RFI is non-binding and will not result directly in a contract award.

[View original listing](https://evp.nc.gov/solicitations//details/?id=183c4b64-5dd8-f111-a05c-001dd803db57)