# Georgia Procurement Registry #PE-77037-NONST-2027-000000031

White County NG911 call-handling and telephone system

**Posted:** November 02, 2026
**Respond By:** December 04, 2026
**Identifier:** PE-77037-NONST-2027-000000031
**NAICS:** 541512, 541513, 334290

White County is seeking a complete NG911 call-handling and telephone system for its 911 Communications center.
- **Buyer:** White County Board of Commissioners, for White County 911 Communications, White County, Georgia.
- **Requested system:** NG911-compliant call handling and telephony, including hardware, software, and licensing. No quantities or part numbers are specified.
- **Capabilities:** Handle emergency and administrative calls, text-to-911, and caller location information; support continuity of operations and future growth.
- **Integration:** Must exchange available caller information, location data, and other required call information with **CentralSquare CAD**. Proposals must identify needed interfaces, licensing, implementation, coordination, and costs.
- **Implementation and support:** Installation, configuration, testing, project management, training, technical support, and ongoing maintenance. The transition must preserve emergency call-answering capabilities.
- **Named company:** **CentralSquare** is identified as the CAD provider; the call-handling system manufacturer is not specified.

### Description

White County Board of Commissioners is seeking proposals for a Next Generation 911 (NG911)-compliant call handling and telephone system for White County 911 Communications. The work includes purchasing, installing, implementing, configuring, training, supporting, and maintaining the system, including required hardware, software, licensing, and integrations. The solution must integrate with CentralSquare Computer Aided Dispatch (CAD) and support emergency and administrative calls, text-to-911, caller location information, and continuity of operations. A mandatory in-person pre-bid meeting is scheduled for November 12, 2026; proposals are due December 4, 2026, at 5:00 PM EST.

[View original listing](https://ssl.doas.state.ga.us/gpr/eventDetails?eSourceNumber=PE-77037-NONST-2027-000000031&sourceSystemType=gpr20)