# City of Jacksonville #18342-27

City of Jacksonville renewal of 6,200 KnowBe4 security awareness training subscriptions

**Posted:** October 30, 2026
**Respond By:** November 07, 2026
**Identifier:** 18342-27
**NAICS:** 511210

The City of Jacksonville’s Technology Solutions office is seeking a KnowBe4 security awareness training renewal for its security program.
- Buyer: City of Jacksonville, Technology Solutions; buyer contact listed as Carmella Spitler.
- **OEM: KnowBe4** is the only named manufacturer or vendor.
- Request: 6,200 yearly renewal subscriptions for KnowBe4 Security Awareness Training, Advanced, part number **HRMSATA-NJ12-G**.
- The subscription includes maintenance, technical support, and software patches and upgrades at no additional fee.
- Coverage is for one year, with one additional one-year renewal option subject to approval by both parties.

### Description

The City of Jacksonville is soliciting bids for a FY27 KnowBe4 Security Awareness Training Subscription. The source describes this software support as part of the City's security implementation. Responses must be submitted through the City's 1Cloud e-procurement system, with suppliers required to respond with the full quantity on each line. The response deadline is November 6, 2026 at 21:00 UTC.

[View original listing](https://eims.fa.us2.oraclecloud.com/fscmUI/faces/NegotiationAbstracts?prcBuId=300000008806179)