# E-Rate #270002780

Managed Palo Alto Networks or Equivalent Firewall Service for Pacific Grove Unified School District

**Posted:** October 29, 2026
**Respond By:** November 26, 2026
**Identifier:** 270002780
**NAICS:** 541513, 541519

Pacific Grove Unified School District is seeking an E-Rate-eligible managed firewall service for its district network.
- **Government buyer:** Pacific Grove Unified School District, Information Technology Department, Pacific Grove, California.
- **OEM:** **Palo Alto Networks** is named as the preferred manufacturer; equivalent solutions are acceptable.
- **Requested service:** One fully managed Category Two next-generation firewall service for at least 2,000 students and 500 staff, initially supporting 2 Gbps with capacity to increase to 10 Gbps.
- **Key requirements:** 24/7 operation with 99.9% uptime; Inside, DMZ, and Outside network zones; CIPA-compliant content filtering; and up to 20 simultaneous site-to-site or remote-access VPN connections. The provider must own, maintain, and manage any required equipment, implement existing firewall policies, handle updates and patches, and update Palo Alto External Dynamic Lists daily or provide an equivalent capability.
- **Support and pricing:** Weekday support must be available for at least 7 a.m.–6 p.m. Pacific Time, with a one-hour response for critical issues and a two-day response for change requests. Proposals should explain included change-request allowances and costs for additional changes, required equipment and implementation, and annual pricing. E-Rate eligibility and a USAC SPIN are required.
- **Additional requested line items:** One firewall service with components and necessary software/licenses, and one firewall service and components for basic maintenance. No part numbers are specified.
- **Performance term:** An initial 12-month service period with up to three additional one-year extension options; bandwidth may increase during the extensions.

### Description

Pacific Grove Unified School District is seeking proposals for a fully managed, E-Rate-eligible Category Two firewall service for at least 2,000 students and 500 staff. The service should provide next-generation firewall functionality, operate 24/7 with 99.9% uptime, include a CIPA-compliant content filter, and support up to 20 simultaneous VPN connections. The service provider will manage equipment, updates, patches, and requested policy changes; the district prefers a managed service over a hardware-based solution. The RFP seeks pricing for an initial 12-month term at 2 Gbps, with options for up to three additional one-year terms and bandwidth increases up to 10 Gbps.

[View original listing](https://publicdata.usac.org/EPC/Prd/Form470/270002780/144107/22843047-USAC_FCC_FORM_470_APPLICATION_270002780_CERTIFIED.pdf)