# SAM #36C10B27Q0093 VA VCS Oracle Retail and Store Inventory Management SaaS subscriptions **Buyer:** VA Technology Acquisition Center **Posted:** October 29, 2026 **Respond By:** November 05, 2026 **Identifier:** 36C10B27Q0093 **NAICS:** 541512, 513210 The Department of Veterans Affairs is gathering market information on Oracle retail SaaS subscriptions to support Veterans Canteen Service operations. - **Buyer:** Department of Veterans Affairs (VA), Veterans Canteen Service (VCS); Technology Acquisition Center, New Jersey. - **OEM:** **Oracle** is the named manufacturer and provider of the requested Oracle Retail and Store Inventory Management (SIM) cloud services. No other vendors are named in the materials. - **Request:** This is a Request for Information, not an award. VA seeks vendor capability information, feedback on the draft Product Description, and rough-order-of-magnitude pricing for the base and option periods, as well as information on software development and production operations support experience. - **Scope:** Subscription services are intended to modernize VCS merchandising and store inventory systems for approximately 220 stores and at least 49,000 products. Requested capabilities include merchandising, allocation, invoice matching, pricing, enterprise inventory, store operations, AI/data compute and storage, and optional retail planning, insights, lifecycle pricing, and integration services. - **Environment and service requirements:** Provide Development, Testing/UAT, and Production environments, with Oracle hosting, maintenance, monitoring, backups, disaster recovery, releases, patches, security updates, and technical support. Store Operations includes SOCS Mobile entitlement; hardware and device deployment/configuration are excluded. - **Notable requirements:** Support data portability and transition assistance, VA Authority to Operate documentation, VA security and accessibility obligations, and quarterly price/utilization reporting. The attachment states that FedRAMP authorization is waived. - **Term:** One 12-month base period and four 12-month option periods, for a maximum potential term of 60 months. Optional tasks may be exercised and prorated. - **Line-item quantities below:** Quantities combine the base period and all four option periods where the same item recurs; optional quantities assume all options and optional tasks are exercised. These are cumulative subscription units, not a single-period quantity. ### Description Request for Information Oracle Retail and Store Inventory Management (SIM) SaaS Subscriptions 36C10B27Q0092 (VA-27-00001779) Introduction This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. The North American Industry Classification System (NAICS) for this requirement is 541512 Computer System Design Services with a size standard of $34M. 2. Submittal Information: All responsible sources may submit a response in accordance with the information below. There is a page limitation for this RFI of (10) pages. The Government will not review any other information or attachments included, that are in excess of the (10) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached Product Description (PD) and must include the following: Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission: Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For VOSB and SDVOSBs, proof of verification in SBA VetCert. NAICS code(s) Socioeconomic data Data Universal Numbering System (DUNS) Number Existing Contractual Vehicles (GWAC, FSS, or MAC) Provide a summary of your capability to meet the requirements contained within the Draft Product Description (PD). Please provide your responses to the questions detailed below within your submission: Do you have any questions on the information provided in the PD that needs to be clarified? Do you see any information missing in the PD for the SaaS subscriptions the Government is requesting that needs to be added? Please provide a ROM for the subscriptions including the Base and all Option Periods. Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number. Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total Set-Aside For Certified SDVOSBs and 13 CFR §125.6, which states the contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract. If you are an authorized Oracle distributor, or re-seller please provide authorization letter from the OEM (this letter will not count towards your page limit). Has the draft PD provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort. ______ YES _______ NO (if No, answer question g.) If NO , please provide your technical comments/recommendations on elements of the draft PD that may contribute to a more accurate proposal submission and efficient, cost-effective effort. 3. Response information Responses are due no later than (2:00pm EST), (11/5/2026) via email to Contract Specialist Sean Doyle, at Sean.Doyle@va.gov and Evan Schlisserman, Contracting Officer at Evan.Schlisserman@va.gov. Please note RFI VA-27-00001779 Oracle Retail and Store Inventory Management (SIM) SaaS Subscriptions in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB. [View original listing](https://sam.gov/opp/d5807cd7766a4d8881af4ed2f6d838be/view)