# Maryland Procurement Portal #BPM059532

Maryland Transit Administration PBX IVR System Maintenance

**Posted:** October 29, 2026
**Respond By:** November 12, 2026
**Identifier:** BPM059532
**NAICS:** 811213, 811310

The Maryland Transit Administration seeks maintenance services for its PBX telecommunications Interactive Voice Response (IVR) system in Baltimore, Maryland.
- Buyer: Maryland Department of Transportation (MDOT), Maryland Transit Administration (MTA).
- Requested service: Maintenance of the MTA’s PBX telecommunications IVR system.
- OEMs and vendors: No equipment manufacturers, service vendors, or other commercial companies are identified in the supplied information.
- Scope details: No quantities, part numbers, or performance-term details are provided in the supplied summaries.

### Description

The Maryland Department of Transportation Maryland Transit Administration is requesting proposals for PBX Telecommunications Interactive Voice Response (IVR) System Maintenance Services under the PBX IV Telecommunications Equipment and Services Master Contract (#001B0600162). Only contractors awarded under that master contract are eligible to submit proposals for this secondary competition Purchase Order Request for Proposal. Contractors with an existing or potential conflict of interest if awarded the purchase order must immediately notify the procurement officer in writing. Proposals are due November 12, 2026, at 9:00 AM EST.

[View original listing](https://emma.maryland.gov/page.aspx/en/bpm/process_manage_extranet/96143)