# Massachusetts COMMBUYS #BD-27-1060-ITD00-ITD00-134896

Accessible video player and/or hosting solution for Mass.gov

**Posted:** October 28, 2026
**Respond By:** November 20, 2026
**Identifier:** BD-27-1060-ITD00-ITD00-134896
**NAICS:** 518210, 541512, 541519

The Commonwealth of Massachusetts EOTSS seeks an accessible video solution for content embedded on Mass.gov.
- **Government buyer:** Commonwealth of Massachusetts, Executive Office of Technology Services and Security (EOTSS).
- **Requested solution:** One accessible video player and/or hosting solution for Mass.gov, supporting up to 25 users. No specific OEM, vendor, model, or part number is identified. Vimeo and YouTube are mentioned as compatible hosting options for a player-only solution.
- **Key requirements:** Meet Commonwealth Digital Accessibility Standards, including WCAG 2.1 Level A and AA; support keyboard and screen-reader use, multilingual captions and transcripts, audio description, and ASL or translated video. Users must be able to adjust captions and playback, access chapters and playlists, and use custom public URLs and public, private, or password-protected settings. The solution must work with Drupal, contain no ads, and provide at least 7 TB of storage when hosting is included.
- **Related services:** Setup, implementation and configuration, support and maintenance, and training. Support and maintenance pricing must remain unchanged during the initial term and fixed for the following three years; later annual increases are capped at 3% over the prior year.
- **Term:** Estimated initial term of 36 months, with possible renewal or extension by written agreement.

### Description

The Commonwealth of Massachusetts is seeking an accessible video player and/or hosting solution for videos embedded on Mass.gov. The solution is intended to support accessible and inclusive digital experiences and must meet requirements described in the RFQ. Respondents must be current bidders on Statewide Contract ITS86, and bids must be submitted through COMMBUYS. The estimated initial contract term is 36 months, with possible renewals or extensions by written agreement.

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